The Center for Systems Improvement (CSI) designs, builds, improves and supports systems of care for high-risk time-sensitive conditions, like sudden cardiac arrest, severe trauma, heart attack, stroke, and sepsis. These are just some of the conditions where truly emergent care needs to be both effective and efficient in order to give patients the best chances of survival and recovery. Clinically proficient treatment without timely delivery is not enough. Timely delivery without proficient care is inadequate. Proficient and timely care at an unaffordably high cost is not economically sustainable. Your community’s systems of care for these conditions need to be effective, timely AND efficient.

For each of these systems of care, there’s a staggering array of complex processes and interactions within and between multiple logistical, electronic and human systems. Like the gears of a fine watch, all the parts have to work together. But when the parts do not fit together with precision; when there’s friction between parts; when the parts do not move in coordination – these systems of care fall short of their potential. CSI works with stakeholders to upgrade a community’s system of emergency care into a well-oiled machine that consistently delivers high levels of quality, in a timely manner, at a lower total cost.

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Community-Level Assessments

Sometimes, problems and opportunities to improve stretch across an entire community or region. These types of change initiatives need to engage all of the… Read More

Supplier Industry Consulting

CSI has strong experience consulting with suppliers to the emergency care market. These services may be helpful for development or refinement of products; forming custom … Read More

EMS System Assessments

EMS systems and provider organizations can catalyze dramatic internal and external improvements as a result of an independent assessment of their… Read More

 

Outsourced EMS QI Data Analysis

Some organizations may find that their QA/QI resources are being consumed by efforts to take the raw data their organization collects and turn it into reports. After that, … Read More

 

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This is the fifth module of the EMS and systems of care webinar series, Taking Clinical Improvement to the Next Level, from the American College of Cardiology and the Center for Systems Improvement. The main presentation is given by Mic Gunderson, with Tim Phalen. This webinar goes into further details of the team-based clinical quality… Read More

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This is the fourth module of the EMS and systems of care webinar series, Taking Clinical Improvement to the Next Level, from the American College of Cardiology and the Center for Systems Improvement. The main presentation is given by Mic Gunderson, with Tom Bouthillet as the moderator. Clinical Specialty Teams are small groups of staff… Read More

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The American College of Cardiology (ACC), in collaboration with the Center for Systems Improvement, is offering a free EMS and Systems of Care webinar series, Taking Clinical Quality to the Next Level. This third module of the series, called Structure Your Organization for Quality, is hosted by Mic Gunderson and moderated by Tim Phalen and Tom Bouthillet. This… Read More

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The American College of Cardiology (ACC), in collaboration with the Center for Systems Improvement, is offering a free EMS and Systems of Care webinar series, Taking Clinical Quality to the Next Level. This second module of the series, called Structure Your Organization for Quality, is hosted by Mic Gunderson and moderated by Tim Phalen and Tom… Read More

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The American College of Cardiology (ACC), in collaboration with the Center for Systems Improvement, is offering a free EMS and Systems of Care webinar series, Taking Clinical Quality to the Next Level. In this first module of the series, called Making the Leap to Improvement Science,  the American College of Cardiology’s President, C. Michael Valentine, MD,… Read More

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This post is part 5 in our series on run charts. This one addresses the run chart rule for outliers. It defines an outlier – subjectively. The video then summarizes this five part series on run charts. (Duration = 5 min. 0 sec.) Transcript This is part 5 in our series on run charts. In… Read More

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