The Center for Systems Improvement (CSI) provides consulting, education, and support services in the field of emergency healthcare. CSI specializes in emergency medical services and systems of care development for high-risk time-sensitive conditions (e.g., cardiac arrest, trauma, acute myocardial infarction, stroke, and sepsis).

The company president, Mic Gunderson, has been involved in emergency healthcare for over 40 years in various leadership, managerial and clinical roles. Among his prior positions, he worked at the American Heart Association as their National Director for Clinical Systems; EMS System Director for Kent County EMS in Grand Rapids, Michigan; President at Integral Performance Solutions (consulting firm specializing in emergency healthcare system design); National Director for Quality, Education and Research with the Rural/Metro Corporation; Director of Research and Education with the Office of the Medical Director in the Pinellas County (Florida) EMS System; and a Research Associate in the Department of Surgery at the University of South Florida College of Medicine in the study of oxygen transport physiology in shock and CPR. Earlier in his career, Mic served as a front line paramedic and firefighter with military, private and governmental EMS agencies. Mic has authored many journal articles, authored and edited several textbooks, been an editor and editorial board member for several academic journals, and has served on the boards of directors for several national EMS organizations. He is a Fellow of Academy of Emergency Medical Services. More information (LinkedIn)