Webinar: Clinical Performance Requirements in EMS

Typically, EMS providers organizations are held accountable for meeting specified response time standards, but not for their clinical performance. This webinar considers the needs, challenges and implementation of clinical performance requirements for EMS provider organizations. The webinar also explores what some of those clinical performance requirements might be. After the main presentation, a panel discussion… Read More

Webinar – EMS Clinical Specialists: Team-Based Quality Model

This is the fifth and final webinar in our series on the Team-Based Quality Model. This module explores the vision and implementation for a new EMS job description – the EMS Clinical Specialist. This person leads a clinical speciality team in monitoring how well a particular clinical area is functioning and finding ways to improve… Read More

Webinar – Project Teams, Charters and the Senior Management Team: Team-Based Quality Model

This is the fourth webinar in our series on the Team-Based Quality Model. It goes into further details on the team-based quality model with: Ad hoc improvement project teams The project charter document that defines work and deliverables The crucial role played by the senior management team The relationship between ad hoc project improvement teams… Read More

Webinar – Clinical Specialty Teams: Team-Based Quality Model

This is the third webinar in our series on the Team-Based Quality Model. Clinical Specialty Teams are small groups of staff members who share a passion for care in a clinical area, such as, cardiac arrest, STEMI, trauma, stroke, pediatrics, or airway management. These teams are empowered by the medical director and senior management team… Read More

Webinar – Structure Your System for Quality: Team-Based Quality Model

This is the second webinar in our series on the Team-Based Quality Model. This webinar helps clarify the distinction between organizational and systems-level quality improvement efforts. It goes on to present the time sensitive care coalition model for a community or region. It seeks to create synergies between separate time sensitive care committees that might… Read More

Webinar – Structure Your Organization for Quality: Team-Based Quality Model

This is the first webinar in our series on the Team-Based Quality Model. When many EMS agencies try to conducti quality improvement (QI) projects, they run into severe bandwidth issues. That’s largely because the majority of responsibility for the quality management program rests with one key manager. As a result, many projects are not started… Read More

Systems Concepts – Part 2: Best Parts Do Not Make A Best System

This vlog post is the second in a series about the concept of systems. It explores the systems design principle that having all of the best individually performing parts does not nesessarily provide the best performing system. That concept is then applied to the example of systems of care for out-of-hospital cardiac arrest. (Duration –… Read More