Webinar – Project Teams, Charters and the Senior Management Team: Team-Based Quality Model

This is the fourth webinar in our series on the Team-Based Quality Model. It goes into further details on the team-based quality model with: Ad hoc improvement project teams The project charter document that defines work and deliverables The crucial role played by the senior management team The relationship between ad hoc project improvement teams… Read More

Webinar – Clinical Specialty Teams: Team-Based Quality Model

This is the third webinar in our series on the Team-Based Quality Model. Clinical Specialty Teams are small groups of staff members who share a passion for care in a clinical area, such as, cardiac arrest, STEMI, trauma, stroke, pediatrics, or airway management. These teams are empowered by the medical director and senior management team… Read More

Webinar – Structure Your System for Quality: Team-Based Quality Model

This is the second webinar in our series on the Team-Based Quality Model. This webinar helps clarify the distinction between organizational and systems-level quality improvement efforts. It goes on to present the time sensitive care coalition model for a community or region. It seeks to create synergies between separate time sensitive care committees that might… Read More

Webinar – Making the Leap to Improvement Science

This is the first webinar in new program being presented by the American College of Cardiology (ACC), in collaboration with the Center for Systems Improvement. This program is directed towards those interested in quality management for EMS and systems of care and is a called Taking Clinical Quality to the Next Level. In this webinar, the… Read More

Systems Concepts – Part 2: Best Parts Do Not Make A Best System

This vlog post is the second in a series about the concept of systems. It explores the systems design principle that having all of the best individually performing parts does not nesessarily provide the best performing system. That concept is then applied to the example of systems of care for out-of-hospital cardiac arrest. (Duration –… Read More

Systems Concepts – Part 1: What is a System?

This vlog post is the first in a series about the concept of systems. We begin with a discussion of the definition of a system and introduce the idea of systems thinking. We then look at how that applies to improving clinical quality and economic efficiency in systems of care, particularly for high-risk time-sensitive conditions… Read More