Center for Systems Improvement
Center for Systems Improvement
Measuring and improving performance at a systems-level has several unique challenges. In order to measure how well the system of care for a time sensitive emergency is working, we need to combine data across multiple entities. In some communities, this can get quite complex with multiple hospitals and multiple EMS agencies. It may require organizations… Read More
Typically, EMS providers organizations are held accountable for meeting specified response time standards, but not for their clinical performance. This webinar considers the needs, challenges and implementation of clinical performance requirements for EMS provider organizations. The webinar also explores what some of those clinical performance requirements might be. After the main presentation, a panel discussion… Read More
This is the fifth and final webinar in our series on the Team-Based Quality Model. This module explores the vision and implementation for a new EMS job description – the EMS Clinical Specialist. This person leads a clinical speciality team in monitoring how well a particular clinical area is functioning and finding ways to improve… Read More
This is the fourth webinar in our series on the Team-Based Quality Model. It goes into further details on the team-based quality model with: Ad hoc improvement project teams The project charter document that defines work and deliverables The crucial role played by the senior management team The relationship between ad hoc project improvement teams… Read More
This is the third webinar in our series on the Team-Based Quality Model. Clinical Specialty Teams are small groups of staff members who share a passion for care in a clinical area, such as, cardiac arrest, STEMI, trauma, stroke, pediatrics, or airway management. These teams are empowered by the medical director and senior management team… Read More
This is the second webinar in our series on the Team-Based Quality Model. This webinar helps clarify the distinction between organizational and systems-level quality improvement efforts. It goes on to present the time sensitive care coalition model for a community or region. It seeks to create synergies between separate time sensitive care committees that might… Read More
This is the first webinar in our series on the Team-Based Quality Model. When many EMS agencies try to conducti quality improvement (QI) projects, they run into severe bandwidth issues. That’s largely because the majority of responsibility for the quality management program rests with one key manager. As a result, many projects are not started… Read More
This is the first webinar in new program being presented by the American College of Cardiology (ACC), in collaboration with the Center for Systems Improvement. This program is directed towards those interested in quality management for EMS and systems of care and is a called Taking Clinical Quality to the Next Level. In this webinar, the… Read More
In this forth segment of the series on Systems Concepts, we take a deeper look into the systems of care concept to understand all of the elements and organizations that are involved. We use stroke systems of care as the example. (Duration 5:48) Notes and Resources HeartRescue Project – Fosters systems of care for out-of-hospital cardiac… Read More
This vlog post is the third in a series about the concept of systems. Quality is important, but it’s not the only dimension of system performance. This post explores the relationships between quality, cost and value and how that applies to systems of care. (Duration – 6:02) Notes and Resources Related article: Gunderson M: The… Read More