Measuring and improving performance at a systems-level has several unique challenges. In order to measure how well the system of care for a time sensitive emergency is working, we need to combine data across multiple entities. In some communities, this can get quite complex with multiple hospitals and multiple EMS agencies. It may require organizations… Read More
Webinar – EMS STEMI Alerts: Improving Accuracy
Benchmarking in EMS – Quality Over Coffee Series
Webinar – Clinical Specialty Teams: Team-Based Quality Model
Webinar – Structure Your System for Quality: Team-Based Quality Model
Quality Tools – Run Charts – Part 3: Shifts
Quality Tools – Run Charts – Part 2: Variation and Trends
Quality Tools – Run Charts – Part 1: Intro
Systems Concepts – Part 2: Best Parts Do Not Make A Best System
This vlog post is the second in a series about the concept of systems. It explores the systems design principle that having all of the best individually performing parts does not nesessarily provide the best performing system. That concept is then applied to the example of systems of care for out-of-hospital cardiac arrest. (Duration –… Read More
Systems Concepts – Part 1: What is a System?
This vlog post is the first in a series about the concept of systems. We begin with a discussion of the definition of a system and introduce the idea of systems thinking. We then look at how that applies to improving clinical quality and economic efficiency in systems of care, particularly for high-risk time-sensitive conditions… Read More