Center for Systems Improvement
Center for Systems Improvement
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Continuing education programs for EMS professionals should actually continue their professional development – not just maintain it. This episode considers the idea of designing an EMS CME program that helps your clinicians make progress towards their long term career goals and pursue their specific interests in EMS. Duration: 3 minutes, 9 seconds
Working EMS professionals can have vastly different clinical experiences and call volumes. Is a one-size-fits-all approach the best way to organize their continuing medical education programs? This episode explores the improvement opportunity idea of creating a prescription for each clinician based on a personal needs assessment. Duration: 2 minutes, 58 seconds
EMS quality managers usually don’t see themselves as scientists, but when they implement a well designed improvement project, they ARE using the scientific method. This segment describes the parallels between the design of EMS quality improvement projects and the design of scientific research projects. Duration: 3 minutes, 18 seconds
There’s a lot of acronyms used in quality management. Knowing what those acronyms stand for and the what their specific meanings are is not always obvious. Some of them are very similar to each other, so knowing these differences between them is also important. Some of the more common acronyms used in describing overall quality… Read More
Baselines are used to show how well a process is performing at or before the start of a quality improvement project. This segment provides a very basic explanation of what baselines are and how to use them when planning and implementing an emergency medical services quality improvement project. The example used in this segment is… Read More
The quality departments of many EMS organizations have less than desirable reputations with the field staff. Why is this? Explore the reasons and get some ideas on how to fix that reputation by embracing a different philosophy about how to manage quality in EMS. Duration: 5 min 4 sec
This webinar will challenge current approaches in the design and operation of systems of care for time sensitive conditions, such as those for STEMI, trauma, stroke, cardiac arrest and sepsis. The webinar will help you rethink how these systems are organized and then introduce the multi-condition Time Sensitive Care Coalitions model. This video is part… Read More
Typically, EMS providers organizations are held accountable for meeting specified response time standards, but not for their clinical performance. This webinar considers the needs, challenges and implementation of clinical performance requirements for EMS provider organizations. The webinar also explores what some of those clinical performance requirements might be. After the main presentation, a panel discussion… Read More
This is the fifth and final webinar in our series on the Team-Based Quality Model. This module explores the vision and implementation for a new EMS job description – the EMS Clinical Specialist. This person leads a clinical speciality team in monitoring how well a particular clinical area is functioning and finding ways to improve… Read More
This is the fourth webinar in our series on the Team-Based Quality Model. It goes into further details on the team-based quality model with: Ad hoc improvement project teams The project charter document that defines work and deliverables The crucial role played by the senior management team The relationship between ad hoc project improvement teams… Read More