This is the first webinar in new program being presented by the American College of Cardiology (ACC), in collaboration with the Center for Systems Improvement. This program is directed towards those interested in quality management for EMS and systems of care and is a called Taking Clinical Quality to the Next Level.
In this webinar, the American College of Cardiology’s President, C. Michael Valentine, MD, and Executive Vice President, William Oetgen, MD, introduce the series and give attendees a bit of information about the ACC and its services in support of clinical quality, EMS and cardiovascular systems of care. Mic Gunderson, President at the Center for Systems Improvement, then presents the main webinar content starting with a some historical context for quality management, how it evolved in healthcare and EMS, and then connects that history to the EMS Compass project and its evolution into the National EMS Quality Alliance. The webinar continues with an examination of how the typical EMS or hospital quality program’s improvement projects can benefit from a more rigorous approach that more directly applies the principles and tools of the scientific method – commonly referred to as improvement science. The webinar goes on to contrast quality assurance and improvement – and then explains why both are needed for in a sound quality strategy. It then concludes with a resuscitation systems of care example that clarifies the calculation of quality, cost and value – and why value is going to take on a much more important role in how EMS and healthcare is evaluated moving forward. The question and answer session from the live webinar, moderated by AJ Heightman, Editor-In-Chief of the Journal of Emergency Medical Services (JEMS), is also presented.
Duration: 1 hour 7 minutes