Center for Systems Improvement
Center for Systems Improvement
For all content that is positioned within the quality academy
Benchmarking provides a way to make useful comparisons between your performance and the performance of other in EMS or other industries with similar processes. Benchmarks in emergency medical services can also provide a reference for setting performance goals. This segment provides a high level description of benchmarks in emergency medical services use baselines when planning… Read More
The quality departments of many EMS organizations have less than desirable reputations with the field staff. Why is this? Explore the reasons and get some ideas on how to fix that reputation by embracing a different philosophy about how to manage quality in EMS. Duration: 5 min 4 sec
This webinar will challenge current approaches in the design and operation of systems of care for time sensitive conditions, such as those for STEMI, trauma, stroke, cardiac arrest and sepsis. The webinar will help you rethink how these systems are organized and then introduce the multi-condition Time Sensitive Care Coalitions model. This video is part… Read More
Typically, EMS providers organizations are held accountable for meeting specified response time standards, but not for their clinical performance. This webinar considers the needs, challenges and implementation of clinical performance requirements for EMS provider organizations. The webinar also explores what some of those clinical performance requirements might be. After the main presentation, a panel discussion… Read More
This is the fifth and final webinar in our series on the Team-Based Quality Model. This module explores the vision and implementation for a new EMS job description – the EMS Clinical Specialist. This person leads a clinical speciality team in monitoring how well a particular clinical area is functioning and finding ways to improve… Read More
This is the fourth webinar in our series on the Team-Based Quality Model. It goes into further details on the team-based quality model with: Ad hoc improvement project teams The project charter document that defines work and deliverables The crucial role played by the senior management team The relationship between ad hoc project improvement teams… Read More
This is the third webinar in our series on the Team-Based Quality Model. Clinical Specialty Teams are small groups of staff members who share a passion for care in a clinical area, such as, cardiac arrest, STEMI, trauma, stroke, pediatrics, or airway management. These teams are empowered by the medical director and senior management team… Read More
This is the second webinar in our series on the Team-Based Quality Model. This webinar helps clarify the distinction between organizational and systems-level quality improvement efforts. It goes on to present the time sensitive care coalition model for a community or region. It seeks to create synergies between separate time sensitive care committees that might… Read More
This is the first webinar in our series on the Team-Based Quality Model. When many EMS agencies try to conducti quality improvement (QI) projects, they run into severe bandwidth issues. That’s largely because the majority of responsibility for the quality management program rests with one key manager. As a result, many projects are not started… Read More
This is the first webinar in new program being presented by the American College of Cardiology (ACC), in collaboration with the Center for Systems Improvement. This program is directed towards those interested in quality management for EMS and systems of care and is a called Taking Clinical Quality to the Next Level. In this webinar, the… Read More